Customer engagement is a crucial aspect of any business. It’s what AAA Phone On Hold audio content is all about. Engaging customers while they are waiting on hold can help reduce frustration. Not to mention increase loyalty, and even boost sales. Here are 5 ideas for engaging customers while they are listening to your on […]

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Your customers deserve more than they bargained for

If you deliver on a “promise” to provide a specific service or product, your customer is satisfied. But, what if you over-deliver? The goodwill and word of mouth advertising that can be generated may be extremely valuable for your company. can you think of a reason your company shouldn’t do that? Normally, clients approach you […]

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5 Tips for Writing Effective On Hold Messages

Once you’ve decided to take advantage of all the benefits of on hold messages, the next step is to write a script. But, what should it say and how can you avoid sounding cheesy or boring? You want to get your message across without giving the “hard sell.” At the same time, you want to […]

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2014 Showed Growth for Us, Thanks to You

The preliminary numbers are already in and it’s looking good! According to our bean counters’ initial report, AAA Phone On Hold experienced a growth of more than 11% over 2013. This is a real indication that the economy is improving at a rate higher than most media outlets are reporting. How can we say that? […]

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10 Holiday Marketing Tips for Small Businesses

When is it too early to market for the holidays? Should we mention specific holidays by name or is it alright just to say, “Happy holidays?” Will my marketing message be heard or will it be drowned out by all the other advertisements on TV, radio, print and online? What type of advertising works best […]

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